In support of the company’s ongoing commitment to provide a world-class customer experience, Southwire recently celebrated the grand opening of its Dallas Fort Worth (DFW) Customer Service Center (CSC) in AllianceTexas.

Approximately 150 Southwire team members, leaders, community partners and guests gathered on Thursday, August 22, to cut the ribbon on the company’s newest and largest distribution center.

The nearly 1.2 million square foot facility distributes products for the full suite of Southwire solutions, including business segments such as Commercial, Residential, Utility, Industrial and Electrical Products & Engineered Solutions (EP&ES). 

The Southwire DFW CSC is expected to employ 250 team members and is comfort cooled, enhancing the team member experience. The facility will also offer modernized storage solutions and automated material handling.

The ribbon cutting event featured remarks from Southwire leadership, as well as Ross Perot, Jr., Chairman of Hillwood, the developer behind AllianceTexas, a lunch celebration and tours of the facility. 
 

“The grand opening of the DFW CSC is a significant moment for Southwire. This facility is a true reflection of our ongoing modernization efforts and our relentless commitment to providing the very best customer experience. We’re investing more than $1.5 billion across our Southwire footprint, integrating newer and better equipment, systems and technology into our operations to increase efficiency, enhance competitiveness and ensure the capability and capacity to support our strategic growth.”

-    Rich Stinson, Southwire’s President and CEO

“This modern, automated facility in the center of the United States will provide world-class fill rates and on-time in-full deliveries for our customers, taking our customer service to a new level and ensuring that Southwire remains both an incredible supplier to our customers and an unbelievable place to work.” 

-    Norman Adkins, Southwire’s President and Chief Operating Officer

“We’ve owned this land for 30 years, and I can’t think of a better client to have on it than Southwire. We have 27,000 acres in the AllianceTexas program, and about 70,000 people a day come to work here. The reason we win business is because of the culture and workforce. Your loyalty, dedication and focus are why Texas continues to grow. We look forward to Southwire growing with us.” 

-    Ross Perot Jr., Chairman of Hillwood

“I want to extend a special thank you to all who have been involved in the development of this facility. We are looking forward to the opportunities the future holds for our industry, our company and this distribution center.” 

-    Hermis Udokop, Southwire DFW CSC Site Leader

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