Southwire's Customer Hub

A World-Class Customer Experience

The Customer Hub offers an enhanced and intuitive self-serve site to view order details, find inventory information, and more. Explore our how-to documents and videos to learn more about each function and feature. Our dedicated team is an email away at customerhub@southwire.com if you have questions or issues.



Experience Greater Efficiency and Time Savings With the Features of Our Customer Hub


Order Tracking: Get real-time delivery status and tracking updates on all of your orders.

Inventory: Enhanced inventory search allows for quick and easy viewing of available stock using the Southwire or customer material number.

Order Status Notifications: Subscribe to be informed when you have status changes on your Southwire shipments.



How to Login to the Customer Hub

Register for an Account

Visit our registration page and select "Customer Hub Account" to set up your profile and start utilizing the Customer Hub. This account is only available to Southwire customers, agents, and employees. Be sure to provide your account number, which can be found on your invoice. Southwire employees can use their company email for account setup
Register Here

How-To Information

How to Switch Between Customer Accounts
How to Change Your Details
Dashboard and Order History

Resources

English Resources

Click Here

Spanish Resources

Click Here

French Resources

Click Here

Still having issues?

Please contact CustomerHub@Southwire.com